Botswana Post

PostGlobal Implementation in Botswana Post

Botswana Post,is the leading postal, communication and financial services provider in Botswana. The company has an unrivalled network of over 127 Post Offices and 75 Postal Agencies spread throughout the country.

BotswanaPost vision is to provide clients with a universal, technology driven, diversified and affordable range of postal, courier, communications, financial and agency services.

BotswanaPost has decided to automate its network of Post Offices and associated services in order to install a platform that will in time allow them to move into new areas of business. This development of new products is vital to the implementation of an automated platform. Domestic mail and counter automation is one of the core processes that handle all postal transactions with customer at counters and at back offices.

With the growing opportunities in money transfer as well as Express Mail Service, BotswanaPost has decided to capitalize by implementing cutting edge technology solutions. After a grueling partner-identification process that saw the participation and evaluation of several leading solution vendors, BotswanaPost announced its decision to journey through the global technology-focused business transformation program, ably partnered by PostGlobal solution. A cohesive technology platform to support rapid product introduction, orchestrated operations, increased scalability and true flexibility across operations, driving down costs and governance hassles, was key to the BotswanaPost's transformation strategy and PostGlobal assured BotswanaPost of all this and more.

The implementation of PostGlobal solution focused on enabling BotswanaPostost with a robust technology platform in automating the services offered. The various PostGlobal modules like Point of Sale, Electronic Money Order, Track and Trace and Electronic Bill Payments will be installed on central server and the Post Offices access the application through Internet and transact business. On a daily basis, the transaction data from various post offices will be consolidated at the central server for enabling Management Information System.

For the ERP requirements of Botswana Post, Reason Solutions will customize and implement Microsoft Dynamics 365 which will be tighly integrated with the Post Global. A tailormade HR and Pay Roll solution also will be provided by Reason Solutions to meet the HR and Pay Roll requirements of Botswana Post.