Malawi Posts Corporation

PostGlobal Implementation in Malawi Posts Corporation

Malawi Posts Corporation (MPC) is a government corporation (Parastatal) under the direction of the Ministry of Information and Civic Education. The Government of Malawi has recognized that MPC must be more customers focused, commercial and become a supplier of first choice in order to meet the demands of its stakeholders and customers.

 The Corporation wholly owns the network of 179 outlets whilst Local Government and Rural Development own 154 postal agencies. MPC has decided to automate its network of Post Offices and associated services in order to install a platform that will in time allow them to move into new areas of business. This development of new products is vital to the implementation of an automated platform.

With the growing opportunities in money transfer as well as express mail service, Malawi Posts Corporation has decided to capitalize by implementing cutting edge technology solutions. After a grueling partner-identification process that saw the participation and evaluation of several leading solution vendors, Malawi Posts Corporation announced its decision to journey through the global technology-focused business transformation program, ably partnered by PostGlobal solution. A cohesive technology platform to support rapid product introduction, orchestrated operations, increased scalability and true flexibility across operations, driving down costs and governance hassles, was key to the Malawi Posts Corporation's transformation strategy and PostGlobal assured Malawi Posts Corporation of all this and more.

The implementation of PostGlobal solution, which will be completed by December 2012, will enable Malawi Posts Corporation with a robust technology platform in automating the services offered. The various PostGlobal modules like Point Of Sale, Electronic Money Order, Track and Trace and Electronic Bill Payments will be installed in different Post Offices to automate the operations and transact business. On a daily basis, the transaction data from various post offices will be consolidated at the central server for enabling Management Information System.