The Mauritius Post Limited

PostGlobal Implementation in The Mauritius Post Limited

The Mauritius Post Ltd (MPL) is the designated postal operator of Mauritius with 114 Offices island wide, including Mauritius, Rodrigues and Agalega. It was incorporated as a private company with Government as majority shareholder and took over the activities of the Government Postal Services Department in 2003.

MPL provides services like Letter, Parcel, Express Mail Services, Philately and Financial Services. To carry out these core services of the organization, support processes play great roles.

With the growing opportunities in agency services as well as express mail service, MPL has decided to capitalize by implementing cutting edge technology solutions. MPL decided to replace the existing counter automation system with a modern end-to-end solution in order to install a platform that will allow them to move into new areas of business. After a grueling partner-identification process that saw the participation and evaluation of several leading solution vendors, MPL announced its decision to journey through the global technology-focused business transformation program, ably partnered by PostGlobal solution. A cohesive technology platform to support rapid product introduction, orchestrated operations, increased scalability and true flexibility across operations, driving down costs and governance hassles, was key to the MPL's transformation strategy and PostGlobal assured MPL of all this and more.

The implementation of PostGlobal solution focused on enabling MPL with a robust technology platform in automating the services offered. The various PostGlobal modules like Point of Sale, Electronic Money Order, Track and Trace and Electronic Bill Payments will be installed on central server and the Post Offices access the application through Internet and transact business. On a daily basis, the transaction data from various post offices will be consolidated at the central server for enabling Management Information System. PostGlobal will be tightly integrated with Oracle Financial System and Human Resource Management System currently being used by MPL.