Post Fiji Limited

PostGlobal Implementation in Post Fiji Limited

Post Fiji Limited (PFL) is registered and incorporated under the Companies Act as a private company with the shareholding wholly owned by the Government of Fiji. A Board of Directors, nominated by Government, leads the company.

Post Fiji's core activities are message communication in letters, and distributing courier and parcel items. It also provides stamps, financial transactions, retail services and just recently, data processing and mail production services called Smartmail.

With the growing opportunities in retail business, money transfer as well as express mail service, Post Fiji has decided to capitalize by implementing cutting edge technology solutions. Post Fiji decided to replace the existing counter automation system with a modern end-to-end solution in order to install a platform that will allow them to move into new areas of business. After a grueling partner-identification process that saw the participation and evaluation of several leading solution vendors, Post Fiji announced its decision to journey through the global technology-focused business transformation program, ably partnered by PostGlobal solution. A cohesive technology platform to support rapid product introduction, orchestrated operations, increased scalability and true flexibility across operations, driving down costs and governance hassles, was key to the Post Fiji's transformation strategy and PostGlobal assured Post Fiji of all this and more.

The implementation of PostGlobal solution, which was completed in April 2014,  enables Post Fiji with a robust technology platform in automating the services offered. The various PostGlobal modules like Point of Sale, Electronic Money Order, Retail management, Track and Trace and Electronic Bill Payments are installed on central server and the Post Offices access the application through Internet and transact business. The transaction data from various post offices is consolidated at the central server for enabling Management Information System. PostGlobal is tightly integrated with Microsoft Dynamics, the ERP system.