Malawi Posts Corporation has chosen Reason Solutions to spearhead its digital transformation

Reason Solutions is thrilled to announce that Malawi Posts Corporation has selected us as their technology partner for their digitization journey including last mile delivery automation. We extend our congratulations to Ms. Angel Banda, Postmaster General, and her team for taking the firm step towards digitizing their post office services. This marks a significant advancement for the organization, showcasing their dedication to remaining relevant and competitive in today's rapidly evolving digital landscape.

Malawi Posts Corporation (MPC) has been making notable progress in enhancing postal services throughout the country. Through digitization, they are actively transforming traditional post offices into modern, digitalized service centers. This transformation involves leveraging technology to automate and streamline various post office services, including mail delivery, parcel tracking, virtual post boxes, post bus ticketing, bill payments and delivery of cross border E-commerce packages.

As part of MPC’s digitization initiatives, they will be implementing electronic tracking systems for real-time monitoring of mail and packages. Additionally, there is integration with the UPU International Postal System (IPS) and Customs Declaration System (CDS), the adoption of online platforms for bill payments, and the introduction of mobile apps for pickup and delivery services.

In a drive to take the post office to the customer Malawi Posts Corporation is providing Customers convenient access to the postal services through a mobile app and a Virtual Post Office.

By embracing these digital solutions, Malawi Posts Corporation is positioning itself as a modern and customer-focused organization capable of meeting the diverse needs of its customers. This forward-looking approach reflects their commitment to staying at the forefront of technological advancements in the postal service industry.